Section 8 Contract Administrators

Pennsylvania Housing Finance Agency (PHFA) is proud to announce our continued service as Contract Administrator for Pennsylvania. We will continue to partner with Pennsylvania Multifamily Asset Managers (PMAM) to handle all asset management functions of the PBCA contract. These services include: Management & Occupancy Reviews (MOR's) / REAC Physical Inspection follow-up; Contract Renewals & Rent Adjustments; and Resident Inquiries. PHFA will continue to process vouchers and special claims and pay Section 8 HAP subsidies.

Forms and Instructions

Management and Occupancy Reviews

Rent Adjustment and Renewals

Rent adjustments and/or Renewal submissions should be submitted directly to PMAM. Please review the frequently asked questions tab on PMAM's website. Please visit the Multifamily Housing Section 8 page of HUD's website for links to guides and forms necessary to process a rent adjustment and renewal.

Voucher Processing

Each month, in addition to submitting electronic voucher and tenant data changes to PHFA's iMAX address TRACM00722, Owner/Agents must also send a signed copy of the complete paper voucher to PHFA.

211 North Front Street
PO Box 8029
Harrisburg, PA 17105
Phone: 717.780.3988

Special Claims

Special claim packets must be submitted to PHFA for processing, review and pre-approval. Due to the amount of documentation claims require, claim packets must be sent to PHFA at the following address:

Pennsylvania Housing Finance Agency
Housing Management, 5th Floor
211 North Front Street
Harrisburg, PA 17101

Housing Assistance Payments

All payments are transferred to the bank account indicated on the Direct Deposit Form 1199A. Electronic email notifications are automatically sent when the deposit is made.

Reminder: PHFA receives payments from HUD on the first business day of the month. Funds are sent to your account the same day and, in most cases, posted the next business day.

Please contact Olga Mercado at PHFA by e-mail or fax 717.780.3867, if any of the following pertain to you.

  • If you do not receive a monthly notification that the HAP payment was wired to your account.
  • A change in your financial institution.
  • A change to your direct deposit account.Requires a new 1199A form
  • A change in any other information on your direct deposit form.Requires a new 1199A form


Contact Information

Pennsylvania Housing Finance Agency

211 North Front Street
PO Box 8029
Harrisburg, PA 17105

Resident Inquiries:

Phone: 877.253.7709

Pennsylvania Multifamily Asset Managers

Submit all Rent Adjustment & Renewal Requests, Tenant Inquiries, MOR Responses, and Follow-up to REAC Responses to the following:

7501 Wisconsin Avenue, Suite 705E
Bethesda, MD 20814
Phone: 301.652.8778
Fax: 301.652.6498


Forward all Reserve for Replacement Requests and Residual Receipts Requests to:

HUD – Philadelphia
The Wanamaker Building
100 Penn Square
Philadelphia, PA 19107-3380
Phone: 215.656.0500
Fax: 215.656.3427
HUD – Pittsburgh
339 Sixth Avenue
Pittsburgh, PA 15222-2515
Phone: 412.644.6428
Fax: 412.644.5872