- Important Alert: PHFA employees will be working remotely until further notice in an effort to slow the spread of the coronavirus.
As a result, all PHFA offices are currently closed to the public.
The CARES Pandemic Mortgage Assistance Program (PMAP)
ATTENTION: Per Governor Wolf’s Executive Order extending both CARES programs for renters and homeowners through Nov. 4, the application period has now ended.
If you are a homeowner, your PA Mortgage Assistance Program (PMAP) application is being processed by the staff at PHFA. We understand you may be anxious about receiving mortgage assistance. We will let you know as soon as possible whether or not you will receive assistance. If you have questions, you can reach the PMAP staff at 1.800.342.2397. Staff is available Monday through Friday from 8 a.m. until 5 p.m. If your call isn’t answered, it means our employees are taking other calls. Please leave a message and we will call you back promptly.
IF YOU HAVE ALREADY SUBMITTED A PMAP APPLICATION, PLEASE NOTE: If you have gotten a request from PHFA for more information, please provide it immediately as we need time to process the additional information well in advance of the Nov. 30 disbursement deadline. Delays in submitting that requested information may jeopardize assistance if enough time isn’t allowed for processing.
ALSO, IF YOU HAVE RECEIVED A PMAP ACKNOWLEDGEMENT IN THE MAIL: PHFA will need it signed and returned before we can disburse any assistance. So homeowners need to act quickly, please.
All financial assistance to renters and homeowners must be disbursed by Monday, Nov. 30. Both programs will continue to review and process previously submitted applications for approval and financial disbursement until Nov. 30.