Legal and Technical Information

This Web Site Generally:

The materials contained on this Web site have been prepared by the Pennsylvania Housing Finance Agency (PHFA) for informational purposes only. They are presented without any representation or warranty whatsoever regarding the accuracy or completeness of the information. The information contained on this Web site is provided only as general information, which may not reflect the most current information available. If you have concerns, please contact the appropriate PHFA representative to ensure that you have the most current information.

Authentication and any URL containing as part of the address (for example, constitute the official Web site of the Pennsylvania Housing Finance Agency. No other Web site, provider, or service is authorized to provide online information regarding the affairs of PHFA.


Links to information on sites other than those operated by or on behalf of the Pennsylvania Housing Finance Agency are for your convenience only and are not an endorsement or recommendation of those sites. PHFA does not control or provide any content or information at these sites, makes no representation or warranty of any kind with respect to these sites or their content, and does not maintain, operate, or take responsibility for information.  PHFA does not support or endorse external links and is not responsible for the accuracy or reliability of such content or information on external web sites and any use thereof is solely at the user’s risk.

Accessibility Policy and Assistance

On this site you may find documents in Portable Document Format (pdf), Word (doc/docx), Excel (xls/xlsx) Macro Enabled Excel (xlms) and Powerpoint (ppt/pptx). If you have trouble accessing any of these files, visit the Microsoft Office website and the Adobe website for instructions on how to access Microsoft Office files and Portable Document Format files.

Images on this site contain "alt tags" which aid users who listen to the content of the site by using a screen reader, rather than reading the site. Likewise, a "skip to" link provides these users with a method for bypassing the header and going directly to the main content each time a page is accessed.

If you're using screenreaders or require alternate versions of Adobe Acrobat, you may find it useful to visit Adobe's alternate reader page.

Although the site is still in its initial stages, we are constantly updating our site in an attempt to make it as accessible as possible.

PHFA strives to ensure equal opportunity and access to all programs and opportunities. If you have questions, please feel free to contact our Customer Solutions Center at 1.855.U.Are.Home (827.3466).

Privacy and Security Statement:

PHFA respects your right to privacy and will take every precaution to protect it when you visit our Web site or contact us via e-mail. The Privacy and Security Statement can be found on our Privacy & Security Web page.

Supported Browsers:

This Web site was designed to be viewed with a maximum desktop screen resolution of 1920 x 1080 pixels. However, recent updates have been made to accommodate smaller screens such as mobile devices and this site now accommodates a minimum screen resolution width of 320 pixels. Please note that JavaScript must be enabled in your browser of choice to navigate

PHFA makes every attempt to maintain this site to work with the two most recent versions of the top most commonly used Web Browsers on the market. No other browsers or versions will be supported. Unfortunately, this site may not appear exactly the same in all supported browsers.

Pop–Up Blocker:

In some cases PHFA will utilize pop–up windows to display information. These windows may be blocked from view by pop–up blockers.

There are many third party applications that block pop–up ads. While these applications are very useful for general Web browsing, they may interfere with PHFA’s Web site preventing information to be displayed. Turn these applications off when viewing the PHFA Web site.

Internet browsers that we support have built in pop–up blocking abilities. If this function is turned on while navigating, then some information may be blocked. Please turn these functions off while viewing

PHFA ensures that while within, our Web site will not generate any pop–up ads from third parties. Following an external link will take the visitor outside of the domain and, therefore, pop–up ads are possible and not the responsibility of

Allow Pop–Ups for

Example of some browser settings.

Internet Explorer

  1. Go to Tools –> Internet Options
  2. Click on the Privacy Tab
  3. Under Pop–up Blocker near the bottom click the "Settings" button
  4. In the box for "Address of website to allow" type and click "Allow/Add" button
  5. Click Close then Ok to exit Options

Mozilla Firefox

  1. Go to Tools -> Options
  2. Click on Content (or Web Features for older versions)
  3. Across from Pop–Up blocker click on the "Exceptions" or "Allowed Sites" button
  4. In the box for "Address of web site" type and click "Allow/Add" button
  5. Click "Close or OK" and then OK again to exit Options


Software available on this Web site for download is provided "as is", "with all faults", without warranty of any kind, either express or implied, including, but not limited to, warranties of merchantability and of fitness for a particular purpose. The user assumes the entire risk as to the results and performance of the software, and in no event shall the Pennsylvania Housing Finance Agency be liable for any incidental, consequential, or direct damages suffered in the course of using the software. Use of the available software programs is governed by their respective license agreements, which may contain restrictions on use, including, but not limited to, a requirement to pay the software owner a specified amount after a trial period has elapsed.


This site uses a limited amount of JavaScript. In most all Web pages, JavaScript is essential to the proper functionality of the Web page. Please have JavaScript support turned on or download a third party JavaScript Engine. In the case of Internet Explorer, if you need to download a JavaScript Engine for use on a certain page, Microsoft (Active X) may force a download utility to start. Choose "Yes" and download the JavaScript Engine.

PDF (file format)

Most of the documents on this site are in Adobe Portable Document Format. To open and print these files, you will be required to have the CURRENT FREE VERSION of Adobe® Acrobat® Reader™ or another compatible PDF Reader installed.

ZIP (file format)

A ZIP file may contain one or more files or directories that have been compressed to save storage space on your device and make downloading the files fast. To "download" and extract (or unzip) a ZIP file, you will be required to have the CURRENT VERSION of WinZip or another compatible zip extracting/file compression software.